Which courier do you use to send parcels?Updated 2 months ago

Our couriers

We work with different couriers depending on your delivery country:

• Royal Mail: United Kingdom and Northern Ireland
• Seur: Italy, Spain and Portugal
• PostNL / DPD: the rest of the EU

We have a very good relationship with all of these couriers and trust them completely with our deliveries. In some countries, our courier may hand off your parcel to a local preferred delivery partner for final delivery — this is outside of our control, but your tracking link will still work.

If there's any issue with your delivery, please let us know so we can resolve it as soon as possible.