How do I manage my ZeroWater filter subscription?Updated 2 months ago
Managing your subscription
If you have an active filter subscription with ZeroWater, you can manage it directly from your account on zerowaterfilter.com.
Changing delivery frequency
- Log in to your account at zerowaterfilter.com/account
- Navigate to Subscriptions
- Select your active subscription
- Choose a new delivery frequency from the available options
- Save your changes
Pausing your subscription
You can pause your subscription at any time from the Subscriptions section of your account. Choose how long to pause it for, and deliveries will automatically resume after that period.
Cancelling your subscription
To cancel, go to your subscription in your account and select Cancel subscription. You can cancel at any time — there are no penalties or fees for cancelling.
Skipping a delivery
If you have more filters than you need right now, you can skip the next scheduled delivery from your account without cancelling the subscription.
Need help?
If you can't find your subscription or have trouble making changes, please contact our customer service team and we'll sort it out for you.