ZeroWater (EN)

<h2 id="free-products-and-discounts">Free products and discounts</h2><p>If a free product is available, you&apos;ll see the option in your shopping cart. Discounts or free items linked to a voucher code can be added on the payment page.</p><p>Please note: we do <strong>not</strong> give out discounts on request.</p><h2 id="warranty-items">Warranty items</h2><p>Warranty items are added automatically to your order after you&apos;ve placed it, so you won&apos;t see them in your shopping cart. You can find them listed in your account.</p>

Free products and vouchers are applied in your cart or at checkout. Here's how it works, plus how warranty items are handled.

How do I get my free product or discount?

Order, shipping & returns

Which replacement filter fits my ZeroWater pitcher?

Do ZeroWater filters remove minerals from water?

Can I filter hot or warm water with ZeroWater?

Can I filter water other than tap water with ZeroWater?

Are ZeroWater products BPA- and BPS-free?

Are ZeroWater filters compatible with Culligan systems?

How should I store my ZeroWater replacement filters?

Can bacteria grow inside a ZeroWater filter?

What substances does the ZeroWater filter remove?

Can I store my filter after opening?

The water coming out of my filter is black or gray

What materials are ZeroWater products made of?

Can I use ZeroWater filtered water in a kettle, coffee maker, or espresso machine?

Does ZeroWater remove limescale?

Does ZeroWater make hard water soft?

Most asked questions

How to install your ZeroWater filter

How do I clean my ZeroWater pitcher?

Can I wash my ZeroWater pitcher in the dishwasher?

Using your filter

My ZeroWater pitcher is leaking — what should I do?

My new filter isn't giving a 000 reading — what should I do?

Why are there black or brown specks in my water tank?

My water is filtering very slowly — what should I do?

Why does my filtered water taste different or unusual?

My filter was damp when I opened it — is that normal?

How long can I keep filtered water before I should refresh it?

Troubleshooting

Why does my TDS meter show 000 or 0000?

When should I replace my ZeroWater filter?

My TDS meter is stuck on 000 / shows HOLD

How and when should I use my TDS meter?

What are Total Dissolved Solids (TDS)?

My TDS meter isn't working — troubleshooting guide

Can I keep my TDS meter in the refrigerator?

What does the TDS meter measure?

How long does a ZeroWater filter last?

TDS meter

How do I track my order?

What is ZeroWater's return and refund policy?

How much does shipping cost? Rates per country

How do I manage my ZeroWater filter subscription?

How long does delivery take?

How do I return a ZeroWater product? Full return instructions

Can I exchange a ZeroWater product?

When will my parcel be shipped?

Which courier do you use to send parcels?

Can I get a spare part or replacement on an older order?

How can I become a ZeroWater reseller?

How is ZeroWater different from other filter systems?

Is ZeroWater certified? Performance results and data sheets

Are ZeroWater filters compatible with the Culligan with ZeroWater Technology systems?

How do I recycle my used ZeroWater filters?

About ZeroWater

Free products and discounts

Warranty items

How do I get my free product or discount?Updated 3 months ago

Free products and discounts

Warranty items