How do I recycle my used ZeroWater filters?Updated 3 months ago
Why recycle your ZeroWater filters?
Your ZeroWater filters contain plastic and ion-exchange resin that help remove contaminants from your water. Once they've reached the end of their life, these materials can still cause environmental harm if thrown in the bin. Recycling lets us process and repurpose them, cutting down on plastic pollution and waste.
How the recycling programme works
We no longer supply separate recycling bags, so simply use your own box to collect your used filters.
- Collect at least 10 used filters, and make sure they're properly dry before packing them up.
- Pack them into your own box, and include a copy of your most recent invoice with your address — without it, we won't know whose filters we've received.
- Post the box back to us. You only need to cover the postage; we take care of the rest.
- Once we've processed your filters, you'll automatically receive €5.00 (or £5.00 in the UK) in store credit, added directly to your account — no code to redeem.
Where do I find and use my store credit?
You can see your store credit balance in your account, in the top right corner of your profile. At checkout, you'll get the option to apply it towards paying for your order, in full or in part.
What happens to your filters?
ZeroWater filters are marked with recycling code #5. Returned filters are processed in bulk so we can reuse as many materials as possible.
Good to know
You'll need at least 10 used filters to qualify for store credit, and filters sent back without an invoice can't be processed for a reward. Need the return address? Just get in touch with our support team and we'll send you the details.